Bunion Splint

I purchased a Chest Binder from Tynor Australia (Australian Healthcare Supplies) after taking the precaution of making a phonecall to them, and relying on their so-called expert advice on sizing. The product arrived one size too large and was entirely unsuitable. Despite this being entirely their error, they refused to accept a return, citing irrelevant policies and dismissing their responsibility by claiming their advice was merely 'general.'

First, they claimed the product should be used under a physician’s direction—completely unrelated to the fact that they gave me the wrong size. Then, they used a “sanitary/health” excuse to deny the return, even though Australian Consumer Law states that hygiene policies do not override consumer rights when a product is unfit for its intended purpose. Finally, they mentioned a restocking fee—something that does not apply when a refund is legally required.

This company hides behind restrictive policies to avoid taking responsibility for their mistakes. If you value your rights as a consumer, avoid Tynor Australia (Australian Healthcare Supplies) at all costs—they will not support you if something goes wrong. Before purchasing, I strongly recommend researching other customer reviews, as I have since found many similar complaints regarding sizing and product quality issues.

It is also worth noting that reviews under 4 stars, are impossible to publish. I can only imagine that this is to keep average ratings higher. Also, your review will be taken down if it is casting a particularly negative light on Tynor.

Does what it says. Too early to tell if it works, but definitely feeling positive of results over time

I've only been wearing the splint for a two weeks , a couple of hours on each foot each day, because I'd noticed that my big toes are starting to slide into the second toe (no bunion as yet). I believe there is a slight difference in both big toes from wearing the splint, and my feet feel better for it.

Seems good. Dramatic pain reduction in the first couple of days with minimal use. But after that, less so. I suspect a multifaceted approach to my foot pain is required. This is a good start.

Bunion splints can vary quite a bit in terms of comfort and effectiveness. The product from your company has been designed with more ergonomic features and better material that makes it easier to wear while walking. This splint is designed with more flexiblity and is lightweight, which can make a big difference in comfort when you're on the go. Thanks