The Australian Healthcare Supplies warehouse is at 3/7 Weedon Road, Forrestdale, WA 6112, Australia.

"Universal size" or "One-size-fits-all" generally refers to a single product size designed to fit a wide range of body types and sizes. 

While these products are intended to fit most people, it's important to note that individual body shapes and sizes can vary significantly. Not all "one-size-fits-all" products may fit everyone comfortably. For this reason, we recommend checking the size chart for the specific product before purchasing, as it may provide additional guidance on whether the item will fit you well.

We may provide information on our products and their uses; we would not provide medical advice or diagnose any medical conditions. You must seek advice from a qualified healthcare professional for health concerns.

If you are interested in staying informed about any special offers or promotions that we may have, one way to do so is by signing up for our newsletter.

Many products come with user manuals or guides to help customers understand how to use them properly. Generally, reviewing the user manual before using any new product is always a good idea to ensure you use it safely and correctly.

Certainly! AHS products can be found in local authorized pharmacies across Australia.  To check the availability of any specific AHS product, please contact us; we will gladly assist you.

To check the status of your order, you can follow these steps:

• Go to our website and log in to your account.
• Click on the "Orders" tab on the left-hand side of the screen.
• Locate the order you would like to check the status of and click on it.
• You will be taken to the order details page, where you can view the status of your order.

Indeed, to change your order, please call us on 08 6186 0001 as soon as possible. If your order has yet to be dispatched, we can change it. However, if your order has already been shipped, we cannot change it. We will accommodate your request to change your order.

We ship all over Australia and Newzealand. Also, our shipment can be made worldwide.

Within Australia, standard post. It takes 1-4 business days for the Australia post express post and 3-11 business days for the parcel post-delivery. Toll priority is our fastest shipping option which only takes 1-2 business days.

Unfortunately, we only ship on working days. Only Monday to Friday before 12 pm.

You can use the “Buy Now, Pay Later” option with AfterPay and PayPal in 4.

Besides our standard delivery option, we have an “Express Delivery Option.” Toll priority is our fastest shipping option which takes 1-2 business days.

Australian Healthcare Supplies always welcome bulk corporate orders and have compromising policies for non-profit organizations. Please apply here with all the details.

Our Sales team will contact you with all the details- https://tynor.com.au/pages/ws-account-create

Yes, by appointment only. Call 08 6186 0001 to make an appointment.

Please call us on 08 6186 0001 as soon as possible before the order is dispatched, However, if your order has already been dispatched, unfortunately, we cannot cancel.

To place an order through NDIS (National Disability Insurance Scheme), you can follow these steps:

1. Visit the NDIS order form at https://tynor.com.au/pages/ndis.
2. Fill out the required details on the form.
3. Ensure all information is accurate and complete.
4. Submit the form as per the instructions provided on the website.

Each product page on our website includes a sizing guide to help you choose the correct size. If you need further assistance, please contact our customer support.

We always try to ship the product with utmost care and safety. It is unfortunate if this kind of thing happens to you. In such cases, please open an issue here- https://tynor.returnscenter.com/

We have 30 days return/ exchange policy. Some products like compression socks, hernia belts, and fracture aids are excluded. Yes, open case here: https://tynor.returnscenter.com/

You can see our return policy in this link: https://tynor.com.au/pages/return-policy

We accept standard payment methods, including cash, credit/debit cards, bank transfers, PayPal, and AfterPay.

All of our prices on the website are inclusive of required VAT and Taxes.