Easwe B20 Folding Electric Wheelchair | NDIS | Australia

Same wheelchair, either way. Both options are the identical Easwe B20. The 2-battery option simply adds a second 12Ah lithium battery. The B20 runs on one battery at a time — the second is carried as a spare and swapped in when the first runs low, extending total range from approximately 24km to 48km.

Range estimates based on flat terrain, 75 kg user at 33°C. Actual range varies with user weight, terrain, and conditions. Contact us if you need help choosing the right configuration for your NDIS plan.

• Dual 250W Motors (500W Total) — designed to assist smooth navigation on footpaths, light gravel, and gentle inclines up to 12°.
• Up to 48km Range with Spare Battery — supplied with one 12AH airline-approved lithium battery (up to approximately 24km). The 2-battery option adds a second identical battery, taking total range to approximately 48km. Only one battery is fitted at a time — the second is a spare you swap in when needed. Please note the second battery ships as a separate parcel due to lithium battery freight regulations.
• Airline-Approved Battery — the detachable lithium battery meets international airline carry-on requirements (UN38.3 certified), designed for stress-free air travel.
• LED Safety Lights — front-facing LED lights are designed to support visibility in low-light conditions, supporting safer use during evening outings or in dimly lit environments.
• Comprehensive Safety System — an intelligent electromagnetic brake system, anti-tip rear wheels, and a seat belt are designed to assist user stability and safety during everyday movement.
• Comfort-First Suspension — shock-absorbing suspension in both the front wheels and seat is designed to reduce impact on uneven surfaces, supporting comfort during extended use.
• 360° Smart Joystick Controller — allows smooth speed adjustment and power on/off. Features a safety horn and left/right switchable operation for use on either armrest.
• Honeycomb Puncture-Proof Tyres — 8" front and 12" rear honeycomb tyres are designed to handle both indoor and outdoor surfaces without the risk of puncture.
• Compact Foldable Frame — the aluminium alloy frame folds quickly for storage at home, loading into a car boot, or checking at airports as mobility equipment.

The Easwe B20 may assist individuals seeking powered mobility support in the following situations:

• Limited lower-body mobility or inability to self-propel a manual wheelchair
• Reduced walking endurance due to age, illness, or physical condition
• Post-surgical or rehabilitation periods where walking is restricted
• Progressive conditions affecting mobility (e.g. MS, Parkinson's, arthritis, stroke recovery)
• Day-to-day independence at home, in the community, or while travelling
• Evening or low-light outings where LED lighting provides additional visibility
• Air travel requiring an airline-compliant powered mobility device

Recommended for users between 150–190cm in height and up to 113kg in weight. We recommend consulting a physiotherapist, occupational therapist, or GP to confirm this model is suitable for your individual needs. NDIS participants should contact us to confirm funding eligibility before purchasing.

1. The B20 arrives 95% pre-assembled — remove from packaging and unfold the frame by pressing the side release buttons and pulling upward on the seat.
2. Attach the battery pack to the rear of the wheelchair and secure the locking mechanism until it clicks.
3. Connect the joystick controller to the armrest port and ensure it is firmly seated.
4. Power on using the joystick controller and verify the LED lights are functioning correctly.
5. Adjust the footrests and armrests to suit the user's height and comfort before first use.

• 1 × Easwe B20 Foldable Electric Wheelchair
• 1 × 12AH Lithium Battery (airline-approved, UN38.3 certified)
• 1 × Battery Charger
• 1 × Joystick Controller
• 1 × Seat Belt
• 1 × Product Manual
• Dual Battery variant includes: 2 × 12AH Lithium Batteries
• Dual Battery variant: the second battery is dispatched separately from the wheelchair and may arrive on a different day.

• Wipe the frame, seat, and footrests with a damp cloth — do not submerge in water or use high-pressure cleaning.
• Store in a dry location away from direct sunlight and extreme temperatures.
• Charge the battery after each use and avoid allowing it to fully deplete before recharging.
• Inspect tyres, brakes, and joystick connection regularly — contact us if any component requires attention.

• Consult a physiotherapist, occupational therapist, or GP before use to confirm this wheelchair is appropriate for your condition and individual needs.
• Do not exceed the maximum load capacity of 113kg.
• Not designed for slopes steeper than 12°, stairs, escalators, sand, or rough off-road terrain.
• Reduce speed when navigating inclines, ramps, or uneven surfaces — exercise caution at all times.
• Do not use in heavy rain, and do not submerge in water — avoid deep puddles and flooded areas.
• Only one battery operates at a time — do not attempt to connect both batteries simultaneously.
• Always engage the electromagnetic brake when stationary on a slope or incline.
• Keep children away from the joystick and controls when the wheelchair is powered on.
• Do not modify the wheelchair or its components — modifications void the warranty and may affect safety.

Range figures obtained with a 75kg user on flat terrain at 33°C. Actual range may vary based on user weight, terrain, temperature, speed, and battery condition.

What is the difference between the Easwe B20 and B10?
The B20 and B10 share a similar battery system, folding design, and LED safety lights. The main differences are the motors, tyres, and seating: the B20 uses dual 250W motors (500W total) with larger 8" front and 12" rear tyres, while the B10 uses dual 200W brushless motors (400W total) and adds an adjustable reclining backrest and headrest. The B10 is also slightly lighter at approximately 18kg vs 20kg for the B20. We recommend speaking with your occupational therapist to confirm the right model for your needs.

Is the B20 suitable for outdoor use?
Yes — the B20 features honeycomb puncture-proof tyres and dual 250W motors designed to assist navigation on light gravel, gentle slopes up to 12°, footpaths, and standard outdoor surfaces. It is not designed for steep off-road terrain or soft ground such as deep sand or mud. The LED safety lights also support early morning or evening outings.

Can I take the B20 on a plane?
The B20's lithium battery is UN38.3 certified and designed to meet international airline carry-on requirements. We recommend contacting your airline in advance to confirm their specific wheelchair and battery policies, as requirements can vary by carrier and destination.

Can I use NDIS funding to purchase the B20?
The Easwe B20 may be claimable under your NDIS plan, subject to assessment and approval, under Assistive Technology depending on your plan and support needs. An assessment from an occupational therapist is typically required for powered mobility devices. Australian Healthcare Supplies is a registered NDIS provider. Contact us for assistance with your NDIS order.

I ordered the 2-battery option but only one battery arrived with the wheelchair — is something missing?
No — this is normal. Lithium battery freight rules mean we cannot ship two batteries with the wheelchair in one consignment, so your second battery is sent separately and may arrive a day or two apart. If it has not arrived within a week of the wheelchair, please contact us and we will chase the tracking for you.