NDIS & Support at Home Order Form
Tell us how the order is funded and we'll prepare a quote.
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Funded orders for orthopaedic supports and mobility aids
Tynor Australia supplies orthopaedic supports, braces, mobility aids and rehabilitation products across Australia. Our products are used by NDIS participants, older Australians receiving aged care support, DVA entitled persons, state equipment scheme clients, insurers, healthcare providers and private customers.
Not sure which pathway applies to you? Contact us with your situation and we will point you in the right direction.
- NDIS Registered Provider 4050074185
- TGA Listed
- ISO 13485 Certified Products
- Australia-wide Delivery
How to Order with Funding
Three steps from request to delivery. No payment is needed to request a quote.
Funding Pathways
Find the pathway that applies to you.
NDIS
We are a registered NDIS provider (Provider No. 4050074185) and can supply products to self-managed, plan-managed and NDIA-managed participants, subject to your plan and approval.
| Self-managed | Order directly through our website and use the tax invoice to claim, or use the order form if you would like a quote first. |
|---|---|
| Plan-managed | Enter your plan manager's business name and invoice email in the order form and we will invoice them directly. |
| NDIA-managed | Use the order form and include the participant's date of birth and plan dates so we can confirm what is required for supply. |
Funding is subject to your NDIS plan and approval. We are not able to confirm whether an item will be funded under your plan.
Support at Home
The Support at Home program replaced the Home Care Packages Program on 1 November 2025. If you were receiving a Home Care Package before that date, your funding transferred across automatically.
Assistive Technology and Home Modifications (AT-HM) scheme
Equipment is funded through the AT-HM scheme, which sits separately from your quarterly services budget and covers items such as:
- Mobility equipment — walking sticks, walking frames, wheelchairs
- Bathing and toileting supports — shower chairs, commodes, non-slip mats
- Transfer aids and daily living equipment
We supply these products to Support at Home participants, aged care providers, and the occupational therapists and physiotherapists who prescribe them. Higher-risk items generally require assessment or prescription by an allied health professional. Eligibility and funding tiers are determined through a My Aged Care assessment.
Participants, family members and care partners can all use the order form. The quote and tax invoice are sent to your aged care provider.
Commonwealth Home Support Programme (CHSP)
We also supply equipment to CHSP providers and their clients. Contact us for trade pricing and account setup.
Department of Veterans' Affairs (DVA)
We can supply products to DVA entitled persons. Supply is subject to DVA eligibility, assessment and prescription by an approved health professional, and approval under the relevant DVA program.
Entitlement and approval are determined by DVA, not by Tynor Australia. Please speak with your GP, occupational therapist or physiotherapist about what you may be entitled to and how to arrange a prescription.
State and Territory Equipment Schemes
Each state and territory runs its own subsidised equipment program for people with long-term disability or who are frail aged. Applications are made by a registered prescriber, usually an occupational therapist or physiotherapist, and approval and any subsidy amount are determined by the scheme.
- NSW — EnableNSW
- VIC — State-wide Equipment Program (SWEP)
- QLD — Medical Aids Subsidy Scheme (MASS)
- ACT — ACT Equipment Scheme (ACTES)
- TAS — Community Equipment Scheme (CES)
- NT — Disability Equipment Program (DEP)
- SA and WA — state-funded equipment programs administered through the relevant health department
If your prescriber has approval or a purchase order in place, send it to us with the product details and we will quote and supply. Please note these schemes are subsidy-based and may not cover the full cost of an item.
Insurance and Compensation Schemes
We supply equipment approved under workers' compensation, motor vehicle injury and lifetime care schemes, including WorkCover and CTP insurer claims.
Send us your claim number, approval or purchase order together with the product details and we will invoice the insurer directly where accepted.
Private Health Insurance
Some health funds offer a rebate on prescribed orthopaedic supports and mobility aids under extras cover. We provide itemised tax invoices suitable for claiming.
Please check with your fund before purchasing, as rebates vary by policy.
Healthcare Providers, Aged Care and Wholesale
We supply hospitals, residential aged care facilities, home care and Support at Home providers, physiotherapy and occupational therapy clinics, rehabilitation services, pharmacies and retailers.
- Wholesale and trade pricing
- Product catalogue and samples
- Account setup with purchase order and invoice terms
- Bulk and repeat ordering
- Tender and contract supply
Private and Self-Funded Customers
You do not need funding or a referral to buy from us. All products are available to purchase directly through our website with delivery Australia-wide.
Request a Quote
We provide written quotes for participants, plan managers, care partners, aged care providers, allied health professionals, support coordinators and wholesale buyers.
- Emailsales@tynor.com.au
- Phone08 6186 0001
- TurnaroundQuotes are generally confirmed within 1–2 business days
Frequently Asked Questions
Quick answers about ordering with funding.
Are you an NDIS registered provider?
Yes. We are a registered NDIS provider (Provider No. 4050074185) and can supply to self-managed, plan-managed and NDIA-managed participants.
How do I order through Support at Home?
Complete the order form and choose Support at Home as the funding type. Enter your aged care provider and care partner details and we will send the quote and tax invoice to your provider for approval.
Can my care partner order for me?
Yes. Care partners, family members, support coordinators and health professionals can complete the order form on a participant's behalf.
Can I still use my Home Care Package?
The Home Care Packages Program was replaced by Support at Home on 1 November 2025. Existing package funding transferred across automatically. Equipment is now funded through the Assistive Technology and Home Modifications (AT-HM) scheme.
Do you invoice plan managers directly?
Yes. Enter your plan manager's business name and invoice email in the order form and we will invoice them directly.
Can you supply to DVA entitled persons?
Yes. Supply is subject to DVA eligibility, assessment and prescription by an approved health professional, and approval under the relevant DVA program.
Do I need a prescription or referral to buy from you?
Not for private purchases — anyone can order directly through our website. Funded pathways generally require assessment or prescription by an allied health professional, and you can attach a prescription or OT report to the order form if your provider requires one.
Do you provide written quotes?
Yes. Complete the order form with your products, sizes, quantities and delivery address. You can download a quotation straight away, and our team confirms it within 1–2 business days.
Important Note
Please check with your doctor, physiotherapist, or healthcare professional to confirm this product is suitable for your condition and correct sizing. Information on this page is general in nature and does not constitute medical advice. Funding eligibility and approval are determined by the relevant scheme or insurer, not by Tynor Australia.